Frequently Asked Questions for Nannies
What types of jobs are offered?
We offer job opportunities as a full-time nanny, part-time nanny, temporary nanny, and babysitter.
What is the selection process like?
Our selection process is thorough and includes interviews, reference and background checks, and free training through our BE A PROFESSIONAL NANNY programme.
What benefits do you offer nannies?
We offer competitive salaries, training opportunities, and ongoing support. Additionally, we help you find the job that best matches your skills and preferences.
How are you matched with a family?
We consider your skills, language proficiency, experience, and preferences, as well as each family’s needs, to find the best possible match.
What if I have an issue with a family?
We are here to support you. If you have any issues with a family, you can contact us, and we will help you find a solution.
How can I keep my profile updated?
It’s important to keep your profile updated with your experience, skills, and availability. This will help us match you with the ideal job. You can update your profile through the website.
What tasks can I expect to perform as a nanny?
The tasks vary depending on the type of job and each family's needs. Generally, they include childcare, meal preparation, activities, and sometimes light household tasks related to the children.
How many hours will I work?
The working hours depend on the type of job. Full-time positions typically involve 35 to 40 hours per week, while part-time jobs may vary.
What should I do if I can't attend an interview?
If you can't attend an interview, please contact us as soon as possible to reschedule.
What should I do if I resign from a job?
If you decide to resign from a job, it’s important to do so professionally and notify the family in advance.
How can I receive payment?
Payments are made according to the agreement with the family, usually via bank transfer or in cash.
What requirements must I meet to be a nanny through your agency?
You must have experience in childcare and verifiable qualifications in education. Many of our nannies have studies in early childhood education, first aid, and checkable references.
Do I need any special certifications?
While not always required, having certifications in areas such as first aid and CPR can be a plus.
How can I contact you?
You can contact us by phone, email, or through our website.
Frequently Asked Questions for Families
What types of nanny services do you offer?
We offer the following nanny services:
Full-time (35-40 hours per week) | Part-time (specific hours) | Temporary (specific periods) | Babysitting (occasional) | For events
We adapt to each family’s needs with flexibility and professionalism.
How do you select your nannies?
We carry out a rigorous selection process that includes interviews, reference and background checks, and skills assessments. We want to ensure that our nannies are professional and reliable.
What guarantees do you offer?
We offer satisfaction guarantees. If you are not happy with your nanny, we will help you find a new one.
How are you matched with a nanny?
We consider your needs and preferences, as well as the skills and experience of our nannies, to find the best possible match.
What happens if my nanny falls ill or resigns?
We have a backup team of nannies to cover any unforeseen circumstances. If your nanny falls ill or resigns, we will provide a replacement nanny as soon as possible.
How can I get in touch with you?
You can contact us by phone, email, or through our website.
What experience and qualifications do your nannies have?
Our nannies have proven experience and qualifications. Many hold qualifications in early childhood education, first aid, and checkable references.
What tasks can a nanny perform?
The tasks vary depending on the type of service and each family's needs. Generally, they include childcare, meal preparation, activities, and occasionally light household tasks related to the children.
How can I know if a nanny is right for my family?
We recommend interviewing several nannies and speaking with their references. It’s also important that you feel comfortable with the nanny's personality and childcare style.
What should I do if I have an issue with my nanny?
If you have any issues with your nanny, please contact us, and we will help you find a solution.
How much does it cost to hire a nanny?
The cost varies depending on the type of service, the nanny's experience, and the specific needs of each family. Contact us for a personalised quote.
How are payments made?
Payments can be made via bank transfer, credit card, or cash, as agreed.
What are my legal obligations when hiring a nanny?
It is important to comply with legal obligations such as registering with Social Security and making the required payments. We can provide guidance on this matter.
