Our Values and Principles
At My Spanish Nanny, we believe that childcare goes far beyond a practical need – it’s about trust, dedication, and vocation. That’s why all our services and decisions are guided by a set of values and principles that ensure a safe, respectful and professional environment for both families and nannies.
🌟 Commitment to Safety
We select qualified nannies with proven experience and verified references. Each candidate undergoes a rigorous process of interviews, assessments and background checks to ensure a secure environment for every child and every home.
🌱 Ongoing Training and Development
We promote lifelong learning through training programmes in childcare, first aid and early years development. We are committed to professional excellence and support our nannies at every stage of their journey.
🤝 Transparency and Professional Ethics
We act with integrity and openness. Our processes are clear, without hidden fees or vague conditions. Our team is always available to offer advice, guidance and support whenever needed.
💛 Trust and Human Connection
Caring for children is not only about skill – it’s about empathy, respect and connection. That’s why we foster relationships based on trust and shared values between families and nannies.
🌍 Equality, Diversity and Respect
We celebrate cultural, linguistic and personal diversity. We promote an inclusive environment where every family and childcare professional is respected, valued, and free from discrimination.
🔒 Privacy and Confidentiality
All personal data is handled with the highest level of confidentiality. We apply strict data protection protocols in line with current legislation in Spain and across Europe.
🎯 Our Commitment
We work every day to make childcare a rewarding, safe and trustworthy experience. Our commitment is to you, your family, and every professional who is part of My Spanish Nanny.
📝 Guidelines for Respectful Relationships
Unlike automated platforms, My Spanish Nanny offers a close and personalised service. We promote relationships built on mutual respect, clear communication and professionalism between families and nannies.
📌 For Nannies
- Adapt to each family with empathy, respecting their routines, values and needs.
- Always follow the family’s instructions regarding childcare.
- Act responsibly, punctually and professionally at all times.
- Report any incidents or relevant situations to the family immediately.
- Never use physical or verbal punishment; always promote a positive environment.
- Maintain confidentiality about everything that takes place within the home.
📌 For Families
- Treat your nanny with respect, as you would any qualified educational or care professional.
- Clearly express your expectations, routines and house rules from the start.
- Provide essential information for safe care: routines, allergies, emergency contacts, etc.
- Ensure a respectful, safe and supportive working environment.
- Respect agreed times and notify any changes or cancellations in advance.
At My Spanish Nanny, we believe strongly in building relationships based on commitment, mutual trust and appreciation. These values are the foundation for offering high-quality childcare and a positive experience for both families and nannies.
